Effective Date: 13.05.2025

MageLabs OÜ ("we," "us," or "our") aims to ensure customer satisfaction while maintaining a consistent policy. This policy outlines the conditions for refunds.

All items are digital goods. Once delivered, all sales are final and non-refundable due to the nature of digital goods.

Refunds may be considered in these cases:

* Undelivered Items: If a purchased item is not delivered.
* Technical Issues: Verified issues on our end preventing item use.

Submit refund requests within 48 hours of purchase. Supporting documents may be required.

To request a refund:

1. Contact us with "Refund Request" in the subject line.
2. Provide your order ID, transaction details, and issue description.
3. We will review and respond within 5 business days.

Approved refunds are issued to the original payment method within 7 business days.

Refunds are not provided for:

* Change of mind.
* Violations of Terms and Conditions.
* Resale or transfer of items to another account.

We reserve the right to deny refunds for fraudulent or abusive requests. Fraudulent chargebacks may result in account suspension and legal action.

This policy may be updated. Changes are effective immediately upon posting.

For questions or concerns:

* Email: info@skinsmarket.co
* Website: www.skinsmarket.co
* Company: MageLabs OÜ
* Registry code: 12795192
* Address: Pae tn 25-47, Lasnamäe linnaosa, 11414 Tallinn, Harju maakond